Introduction
These terms and conditions outline the agreement between you, the client, and Everest Decor (referred to as “we,” “us,” or “our”). By engaging our services, you agree to abide by the following terms. Please read them carefully.

1. General Agreement

  • The quote provided represents a formal contract for the work to be completed.
  • Any verbal agreements or changes to the work must be confirmed in writing and included in the final agreement.
  • The contract is made between Everest Decor and the client (the individual requesting our services).
  • Acceptance of the quote, whether written, electronic, or verbal, signifies full agreement to these terms and conditions.

2. Scope of Work

  • The services provided will be as specified in the quote and any subsequent written agreement.
  • The scope of work is final unless both parties agree to changes in writing, which may affect the cost and/or timeline.
  • Additional works or changes that are not covered by the original quote will incur additional charges.

3. Payment Terms

  • Deposit: A deposit may be required before work commences, as agreed in the quote.
  • Final Payment: Payment is due immediately upon completion of the work unless otherwise specified in the quote.
  • Stage Payments: For larger projects, stage payments will be outlined in the quotation and paid upon completion of each stage.
  • Late Payments: Any late payments will be subject to a late fee of 5% of the outstanding amount per week until fully paid.
  • Methods of Payment: We accept payments via bank transfer, cheque, or other agreed methods.

4. Day Rate and Additional Charges

  • If work is carried out on a day rate basis, our standard working hours are Monday to Friday, 9:00 AM to 5:00 PM.
  • Work carried out outside normal working hours (including weekends and holidays) will be charged at a premium rate, which will be agreed upon beforehand.
  • Invoices for day rate work will include a breakdown of labour costs, materials, and any additional items (e.g., access equipment hire, special tools).

5. Client Responsibilities

  • Clear Working Space: The client is responsible for ensuring that the work area is cleared of all personal items and valuables.
  • Furniture: We can assist in moving furniture or bulky items, but any such assistance will be subject to an additional charge.
  • Utilities: The client must provide access to electrical power, running water, and toilet facilities on-site for the duration of the work.
  • Asbestos: If asbestos is suspected, we will not carry out any work until confirmation of its removal by a licensed specialist.
  • Parking: The client is responsible for providing parking for our staff or arranging for suitable parking if parking restrictions are in place.

6. Materials

  • We will supply all necessary materials unless otherwise stated in the quote.
  • Materials will be of the highest quality, sourced from trusted suppliers, and used in accordance with the manufacturer’s guidelines.
  • The client may request to supply their own materials, but Everest Decor cannot guarantee the quality, suitability, or finish of such materials.
  • Where existing décor needs to be matched, we will make every reasonable effort to ensure a close match, but cannot guarantee an exact match in all cases.

7. Workmanship and Warranty

  • We guarantee the quality of our workmanship for a period of 12 months from the completion date, excluding damage caused by external factors such as moisture, impact, or misuse.
  • If the client is not satisfied with the work, we will remedy any issues that arise within the warranty period, provided the grievance is submitted in writing within 5 days of completion.

8. Health and Safety

  • We adhere to strict health and safety regulations and maintain a safe working environment for our staff and clients.
  • The client must inform us of any potential hazards present on the property, such as exposed electrical wires, unstable surfaces, or other safety risks.

9. Access and Site Conditions

  • The client will provide unrestricted access to the site during working hours.
  • Any delay in providing access may result in a delay in the completion of the work and may incur additional costs.
  • In the event that unexpected conditions (e.g., structural issues, hidden defects) are discovered during the work, the client will be notified immediately. Adjustments to the quote and schedule may be necessary.

10. Delays and Cancellations

  • Delays: While we aim to complete projects on time, delays may occur due to factors beyond our control (e.g., adverse weather, supply delays). We will notify you as soon as possible and make every effort to complete the work promptly.
  • Cancellations: The client may cancel the work at any time prior to the agreed start date. Cancellations made within 7 days of the scheduled start date may result in the forfeiture of the deposit.
  • Postponements: We may need to postpone work due to unforeseen circumstances but will give at least 24 hours’ notice where possible.

11. Liability

  • Everest Decor is fully insured for public liability and employer’s liability.
  • We are not responsible for damage to areas not covered under the agreed scope of work.
  • The client is responsible for ensuring that access to the property is safe and free from hazards that may lead to injury or damage.

12. Termination of Agreement

  • Either party may terminate this agreement if the other party is in breach of any of these terms. Upon termination, the client will be required to pay for all work completed up to that point, and we will charge for any outstanding balance.

13. Confidentiality

  • We respect the privacy of our clients. Any personal information provided by the client will only be used for the purpose of completing the work and will not be shared with third parties without consent, except as required by law.

14. Governing Law

  • This agreement is governed by the laws of England and Wales, and any disputes will be resolved in accordance with those laws.

15. Contact Information

For inquiries, quotes, or further communication, please contact us at:

Email: Info@everestdecor.co.uk

Mob: 07450725167

Everest Decor
Office V44, Hill House,

210 Upper Richmond Rd,

London

SW15 6NP